Last modified: May 2020

This privacy policy applies to the website

Please read it carefully. Here you will find important information about the handling of your personal data and your rights under the current regulations.

We reserve the right to update our privacy policy at any time as a result of business decisions, as well as to comply with possible legislative or jurisprudential changes. If you have any doubts or need any clarification regarding our Privacy Policy or your rights, you can contact us through the channels indicated below.

You hereby declare that the information you provide us with, now or in the future, is correct and true and you undertake to inform us of any changes in this information. Should you provide personal data of third parties, you undertake to obtain the prior consent of those affected and to inform them about the content of this policy.

In general, the fields of our forms that are indicated as obligatory, will necessarily have to be completed in order to process your applications.

1. Who is responsible for the processing of your data?

The person responsible for the processing of personal data collected on this website is:


Address: Calle Vista Alegre 3, 8ª 07015 Palma de Mallorca (Illes Balears)

Telephone Nos: (+34) 871 238 218, (+34) 685 685 195

Email address: [email protected]

2. What personal information do we obtain?

The data we process are those that are obtained:

  • - From the forms you fill out and the requests you make on the Web, for example, when you register or request a quote. We also treat the data included in the applications and requests that we receive by email or in our call center.
  • - From profiles and analysis obtained from the navigation of users of the Web, registered or not.
  • - From your participation in our commercial campaigns, for example, in promotions.

The data we obtain is provided either directly by you, or by third parties who process the application on your behalf.

The categories of data we handle typically consist of:

  • - Identification and contact data;
  • - Personal characteristics data;
  • - Economic and transaction data;
  • - Data related to your navigation, for example, the IP address from which you connect to the Web, weblogs, pages visited, or actions taken on the Web. To do this we use cookies and similar technologies that may involve tracking your browsing. More information on our cookie policy is available at URL.
  • - Commercial monitoring data and, if applicable, relating to preferences and commercial profile.

3. Why do we process your data?

The data of our users will be handled for the management of the relationship with them, the attention to their requests and queries, the administration and security management of the website and the fulfilment of our legal obligations. Such data will also be treated for analytical purposes and for the improvement of the quality of our services. Likewise, we will treat your data to send commercial communications and if you have consented, to develop a commercial profile from the data provided on the Web so that the offers and commercial communications sent are adjusted to that profile. No automated decisions are made based on the profiles of our customers.

4. How long will we keep your data?

In general, we keep your data for the duration of your relationship with us, and in any case for the periods of time foreseen in the applicable legal provisions and for the time necessary to meet any responsibilities arising from the processing. We will cancel your data when they are no longer necessary or relevant for the purposes for which they were collected. Access logs to restricted areas of the website will be cancelled one month after their creation. The information related to navigation will be cancelled once the web connection has been completed and the statistics have been compiled. Data processed for commercial purposes, including commercial profiles, will be kept in force until you request their cancellation.

5. To whom can we disclose your data?

Your data will only be communicated to third parties by legal obligation, with your consent or when your request involves such communication.

6. Legal basis of the processing.

The legal basis for the processing of your personal data is the management of the legal relationship with our users, the fulfilment of our legal obligations, as well as our legitimate interest in managing the security and quality of the website and promoting our services. The sending of commercial communications by electronic means is based on the consent of the interested party. Likewise, it is based on the consent of the interested party: The creation of commercial profiles for sending offers and personalized commercial communications and the creation of navigation profiles based on information obtained from cookies or similar technologies.

7. What are your rights?

You have the right to obtain confirmation of whether or not we are processing your personal data and, if so, to access it. You may also request that your data be rectified when it is inaccurate or that data that is incomplete be completed, as well as request its cancellation when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Under certain circumstances, you may request a limitation on the processing of your data. In such a case, we will only process the data concerned for the formulation, exercise or defense of claims or with a view to protecting the rights of other persons. Under certain conditions and for reasons related to your particular situation, you may also object to the processing of your data. In this case, we will stop processing the data except for compelling legitimate reasons that prevail over your interests or rights and freedoms, or for the formulation, exercise or defense of claims. Likewise, and under certain conditions, you may request that your data be transferred to another data controller. Puede revocar el consentimiento que hubiese prestado para determinadas finalidades, sin que ello afecte a la licitud del tratamiento basado en el consentimiento previo a su retirada, y presentar una reclamación ante la Agencia Española de Protección de Datos.

Puede revocar el consentimiento que hubiese prestado para determinadas finalidades, sin que ello afecte a la licitud del tratamiento basado en el consentimiento previo a su retirada, y presentar una reclamación ante la Agencia Española de Protección de Datos.

To request your cancellation of processing for commercial purposes you can send an email to the following address: [email protected]

You can revoke your consent to the installation of cookies for tracking or profiling at any time by modifying the privacy options of your web browser or terminal. You can learn more about online behavioural advertising and how to manage the privacy of your browser to refuse this type of treatment at

To exercise your rights, you must send us a request accompanied by a copy of your national identity card or other valid document identifying you by post or e-mail to the addresses indicated in the section Who is responsible for processing your data?

You can obtain more information about your rights and how to exercise them on the website of the Spanish Data Protection Agency at